Privacy Policy
Last updated: October 23, 2026
NTX Patio & Turf (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit https://ntxpatioturf.com/, contact us, request an estimate, or use our services.
1. Information We Collect
Information you provide
Depending on how you interact with us, you may provide:
Your name, email address, and telephone number.
Your property address or project location.
Project descriptions, preferences, photographs, and other information you share when requesting an estimate.
Correspondence and information related to appointments, proposals, contracts, and services.
Please do not submit Social Security numbers, financial account credentials, or other sensitive personal information through our website’s inquiry forms.
Information collected through the website
Our website and its service providers may collect technical information such as your IP address, browser type, device information, referring website, pages visited, and the date and time of your visit. This information helps operate, secure, and understand the use of our website.
2. How We Use Information
We use personal information to:
Respond to inquiries and prepare estimates.
Schedule consultations and communicate about projects.
Provide services and maintain customer records.
Operate, maintain, and improve our website.
Protect against spam, fraud, unauthorized access, and misuse.
Meet legal, accounting, and contractual obligations.
Send promotional communications where permitted by law and consistent with your communication preferences.
3. How We Disclose Information
We may disclose information to:
Service providers: Companies that support website hosting, form processing, email, business administration, and other operational functions.
Project partners: Contractors, installers, suppliers, or other professionals when reasonably necessary to evaluate, coordinate, or complete a project you request.
Legal and professional advisers: Accountants, attorneys, insurers, and other advisers when needed for legitimate business purposes.
Authorities or other parties: When required by law or reasonably necessary to protect rights, safety, property, or the security of our services.
Business transaction participants: In connection with a merger, acquisition, sale of business assets, or similar transaction, subject to applicable law.
We may also disclose information at your direction or with your consent.
4. Cookies and Third-Party Content
Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain security, and understand website activity.
Embedded content, such as videos, may allow third-party providers to collect information about your interaction with that content. Their handling of information is governed by their own privacy policies.
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where available, you may also manage optional cookies through the website’s cookie controls.
5. Communications
When you request an estimate or contact us, we may respond using the contact information you provide.
You may unsubscribe from promotional emails by following the unsubscribe instructions in the message or contacting us. We may still send communications needed to respond to your requests or administer an active project.
Providing a telephone number to request information does not, by itself, constitute consent to automated marketing calls or text messages. Any such program will require appropriate disclosures and consent where required by law.
6. Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and satisfying legal obligations.
Retention periods vary depending on the information involved and the reason we collected it.
7. Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
8. Your Privacy Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information you have provided.
Depending on where you live and whether applicable privacy laws cover our business, you may have additional rights, including rights to obtain a copy of your information or opt out of certain processing.
Send requests to josh@ntxpatioturf.com with the subject line “Privacy Request.” We may need to verify your identity before responding. Certain information may need to be retained for legal, contractual, or other permitted purposes.
If we decline a request covered by applicable privacy law, you may request an appeal by replying to our response with the subject line “Privacy Appeal.”
9. Children’s Privacy
Our website is intended for adults seeking outdoor improvement services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.
10. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their privacy policies before providing personal information.
11. Updates
We may update this Privacy Policy as our practices or legal requirements change. Updates will appear on this page with a revised “Last updated” date. Where required by law, we will provide additional notice.
12. Contact Us
For questions about this policy or our handling of personal information, contact:
NTX Patio & Turf
Email: josh@ntxpatioturf.com
Phone: (469) 408-7775
Website: https://ntxpatioturf.com/